Medical Treatment
This provides information about the hospital's outpatient care.
We support our patients' health through medical care.
- Outpatient Services
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Scheduling/
Rescheduling/
Cancelling Appointments - Initial Visit
- Follow-Up Visits
- Medications
- Emergency Outpatient Care
- Access
Outpatient Services
Please bring a referral letter with you on your initial visit.
For follow-up visits, please make an appointment in advance.
To fulfill our role as a core hospital in the community, we primarily treat patients referred by other medical institutions. To reduce outpatient waiting times and ensure smooth medical treatment, we kindly request patients to schedule appointments in advance through their family doctors. We appreciate your understanding and cooperation.
- * Some medical departments use an appointment system exclusively—even patients with a referral letter must have an appointment made in advance by the referring medical institution.
- * Patients without a referral letter may incur the "Sentei Ryoyohi" fee, an additional charge applicable to first-time patients lacking a referral.
- *Please note that patients without an appointment may not be able to receive treatment on the day they visit the hospital.
| Reception Hours | Reception Desk | Closed | ||
| Initial Visit | Patients with Referral Letter | Monday-Friday 8:00 a.m.- 11:30 a.m. |
General Reception Desk No. 1 (Referred patients) |
Saturdays, Sundays, public holidays, and New Year's holidays (December 29-January 3) *Emergency care is available on holidays and outside of regular hours. |
|---|---|---|---|---|
| Patients without Referral Letter/ Appointment | General Information | |||
| Follow-Up Visits | Monday-Friday 8:00 a.m.- 11:30 a.m. |
Revisiting Patients Reception Machine | ||
- *May vary depending on the department. Please check the outpatient schedule.
Scheduling/Rescheduling/Cancelling Appointments
If you have a referral letter (document providing your medical information) from another medical institution, please have the referral letter and your patient ID card (if you have visited this hospital before) ready and contact the following number.
Admission and Discharge Support Center Community Relations
Press 1 for the corresponding department.
Reception hours: Weekdays 9:00 a.m.-5:00 p.m.
Closed: Saturdays, Sundays, National holidays,
and New Year's holidays (December 29-January 3)
- *This phone number is for referred patients only.
- *Some individuals calling our hospital for inquiries or appointments have dialed the wrong number, causing inconvenience to the general public. When calling the hospital, please double-check the phone number to make sure it is correct.
- * Please use the examination appointment form when contacting us outside of regular hours or if the phone line is busy.
Individuals without a referral letter (document providing medical information) who wish to schedule an appointment for an examination or to make another type of appointment or inquiry should contact us at the phone number below. Appointments and cancellations are handled at the reception desk for the respective department.
Other Inquiries
Press 4 for the corresponding department.
Reception hours: Weekdays 9:00 a.m.-5:00 p.m.
Closed: Saturdays, Sundays, National holidays,
and New Year's holidays (December 29-January 3)
Initial Visit
Our hospital requires a referral letter at the time of the initial visit.
Please make an appointment in advance and bring your referral letter to the initial visit.
Making an appointment in advance will shorten the waiting time.
- *Patients without a referral letter may be required to pay the "Sentei Ryoyohi" fee, an additional charge for first-time patients without a referral.
What does "initial visit" mean?
- When visiting this hospital for the first time
- When the doctor determines the injury or illness has been healed or cured and treatment is ended
- When the patient chooses to be examined or receive treatment in a department other than the one currently engaged for treatment
- When the patient chooses to discontinue treatment
Patients without a referral letter will need to cover the "Sentei Ryoyohi" fee, an additional charge for first-time patients lacking a referral, in addition to medical expenses at the time of the initial visit or follow-up visits.
| Cases requiring payment of the "Sentei Ryoyohi" fee | |
| Patients without a referral letter | 7,700 yen (tax included) |
|---|---|
| Patients who have finished treatment here and have been referred to another medical institution, but then wish to return to our hospital without bringing a referral letter from the other medical institution | 3,300 yen (tax included) |
- Patients failing to provide their health insurance card are responsible for paying the examination fees incurred on that day.
- Patients visiting our hospital for treatment of any traffic accident- or work-related injury must inform us of this when they first arrive.
Follow-Up Visits
Our hospital requires appointments for follow-up visits.
Patients making annual or other regularly scheduled examinations must also make an appointment before visiting the hospital. When a patient receiving treatment at our hospital for a particular illness discontinues that treatment without making an appointment for their next visit, but then later wishes to resume treatment here, the patient is considered to be making an initial visit.
Patients who have finished treatment here and have been referred to another medical institution, then wish to return to our hospital without bringing a referral letter from the other medical institution will be charged—at their own expense—a special or specified medical care coverage fee of 3,300 yen (tax included).
- Patients failing to provide their health insurance card are responsible for paying the examination fees incurred on that day.
Medications
In accordance with the national policy advised by the Ministry of Health, Labor, and Welfare, we are implementing the separation of medical and dispensary services. As part of this initiative, our hospital issues "out-of-hospital prescriptions.
Instead of obtaining medications directly from the hospital pharmacy, patients receive a prescription to take to a local dispensing pharmacy, where a pharmacist reconfirms the details of the prescription and any drug interactions before dispensing the medication.
Prescriptions issued by an authorized insurance medical institution are only valid for four days, including the date of issue. This period includes regular and public holidays, so please be careful not to allow the prescription to expire. Once the final date of validity has passed, the prescription will need to be reissued.
Please ensure you bring the original prescription to the hospital, as it will need to be exchanged for a new one.
Kindly note that you will be required to visit the hospital and cover the reissue fee personally, as it is not covered by health insurance.
- *Under special circumstances, such as extended travel plans, if the doctor has provided a prescription with an extended validity period, it will remain valid until the specified date. Please inform us at the time of your visit.
- Reception Hours
- Weekdays 8:00 a.m.-11:00 a.m.
- Reception Desk
- General Reception Desk No. 3
Emergency Outpatient Care
In an emergency,
please call the hospital.Open 24 hours a day, 365 days a year
- *Patients arriving at the emergency room outside of regular hours or on holidays may experience longer waiting times.
- *If you plan to visit our hospital, please ensure you have your patient ID card from our hospital ready and call us in advance
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Telephoning
Please remember to contact us prior to your hospital visit.
TEL：0480-70-0888 (Main Phone Number)
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Reception
Come to Emergency Outpatient Reception Desk 8.
After completing the procedures at the reception desk, please wait in the waiting room.
*Please speak to a staff member if you feel unwell while waiting.
Items Required
for Emergency Visits- Health insurance card
- Patient ID card (for those who have one)
- Referral letter (for those who have one)
- Cash or credit card
- Medical record (for those who have one)
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Examination
When your name is called, proceed to the examination room and present your reception form to the doctor.
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Payment
Fees for emergency outpatient care are higher than the regular outpatient examination fees, as they include additional nighttime, late night, or holiday charges.
When the examination is complete, please hand the bill for treatment to the emergency outpatient reception desk and wait in the waiting room. You will be called when the charges are calculated. Please pay the fees for treatment at the emergency outpatient reception desk.
Accepted Credit Cards
VISA, JCB, MasterCard, American Express
*We do not accept payment by electronic money (using QR code, barcode, etc.), prepaid IC cards, or debit cards.
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Receiving Medications
Until 8:00 p.m., patients receiving medications will be given a prescription to take to a pharmacy outside the hospital premises where the medications will be dispensed. After 8:00 p.m., mediations are dispensed at the emergency outpatient reception desk.
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Returning Home
Please take care when returning home.
Access
Saiseikai Kazo Hospital
- Address
- 1680, Kamitakayanagi, Kazo City, Saitama Prefecture, 347-0101
- TEL
- 0480-70-0888(Main Phone Number)
- FAX
- 0480-70-0889
